PHOENIX GFI (Online Fleet Management Software)
 

Together with the software rental, PHOENIX GFI will use all their skills to garantee that you receive high-quality services. You will benefit from our effective support all through the implementation step and during the day-to-day use of the system.

The quality guarantee you expect requires the following steps:

Preliminary Audit

  • This key operation will enable PHOENIX GFI's teams to determine:
    • Your company organisation
    • Your operating rules
    • The various actors (inside and outside of your company)
    • Any possible progression axis
    • ...

Data Reprocessing and Initial Setup

  • These operations are there to guarantee that your teams will work according to your operating rules and procedures, key condition to ensure the reliability of the data provided by the system.
  • PHOENIX GFI will be the project manager of this process in terms of:
    • Data reprocessing
    • Data cross-referencing
    • Data integration
    • Setup

Training of Your Staff

  • The members of staff authorised to use the system are trained by PHOENIX GFI under the day-to-day conditions of use and according to your operating rules.

Continuous Setup

  • PHOENIX GFI performs the continuous setup, that is, the integration of any change brought to the operating rules of your fleet management:
    • Modification of the catalogue
    • Modification of the supplier agreements
    • Change in the company organisation
    • Modification of any rule (Fringe benefit, Automotive policy, ...)
    • Integration of a new entity
    • ...
  • Your fleet manager can commit 100% to his/her core activity and will not be disrupted by the management of peripheral issues (technical issues, setup, additional training, ...)

Hotline and Maintenance

  • Users receive support from PHOENIX GFI's teams through a hotline.
  • Maintenance is performed by the technical teams. It comprises the following services:
    • Round the clock accessibility (except during maintenance operations)
    • Continuous maintenance
    • Hosting
    • Data backup and confidentiality